Returns & Exchanges
At Dresmy, we want you to love your new look, so if you are not completely satisfied, you can return your items within 30 days of delivery. All garments must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing